{"product_id":"managing-the-professional-service-firm-1","title":"Managing The Professional Service Firm","description":"\u003cp\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Maister, David H.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBrand:\u003c\/b\u003e Free Press\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEdition:\u003c\/b\u003e Reprint\u003c\/p\u003e\u003cp\u003e\u003cb\u003eNumber Of Pages:\u003c\/b\u003e 400\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePartNumber:\u003c\/b\u003e 9780684834313\u003c\/p\u003e\u003cp\u003e\u003cb\u003eRelease Date:\u003c\/b\u003e 09-06-1997\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDetails:\u003c\/b\u003e International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.\n\nProfessional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.\n\nDrawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEAN:\u003c\/b\u003e 9780684834313\u003c\/p\u003e\u003cp\u003e\u003cb\u003eModel:\u003c\/b\u003e 9780684834313\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLanguages:\u003c\/b\u003e English\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBinding:\u003c\/b\u003e paperback\u003c\/p\u003e\u003cp\u003e\u003cb\u003eItem Condition:\u003c\/b\u003e New\u003c\/p\u003e","brand":"Free Press","offers":[{"title":"Default Title","offer_id":51757739475245,"sku":"FBA_N_AM_9742","price":20.25,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0753\/5853\/5981\/files\/613dW1gQhxL.jpg?v=1768498382","url":"https:\/\/silkroadstore.us\/products\/managing-the-professional-service-firm-1","provider":"Silk Road Store","version":"1.0","type":"link"}